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Information Technology Services - Alerts

/alerts May 27 @ 9:43 am

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The most recent ITS Alerts are listed below and are also published via the ITS Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.

green boxResolved: Issues resolved with Data Center Firewall Service

Last updated on May 27, 2015 at 01:43:04 AM

The packet loss issue was traced to line card 15 in Computer3 router. After rebooting the line card the packet loss issue came clear. The Data Center Firewall Service more

green boxResolved: Issues with Data Center Firewall Service

Last updated on May 27, 2015 at 01:36:55 AM

ITS is currently working on a packet loss issue that's creating problems for customers of the Data Center Firewall Service. This issue is being tracked on incident INC0085946.

orange boxITS Streaming DNS update on 5/28/2015

Last updated on May 26, 2015 at 02:38:08 PM

On the morning of Thursday May 28, 2015 Information Technology Services will update the DNS entry for the ITS Streaming video service ( ) to more

orange boxYammer maintenance to take place on May 30

Last updated on May 26, 2015 at 11:25:55 AM

An upgrade of Yammer's networking software will take place on Saturday, May 30. During this time, Yammer at Penn State may be unreachable or slow to load.

green boxResolved: Administrative Information Services (AIS) Website Down

Last updated on May 26, 2015 at 10:36:41 AM

The AIS Website is back online as of 10:22am.

green boxResolved: Possible Yammer maintenance to take place on May 23

Last updated on May 25, 2015 at 05:40:03 PM

There is a possibility that additional work relating to migration activities of customer-facing services to Microsoft datacenters may be required. Otherwise, this maintenance will not take place. more

green boxResolved: VoIP Server Maintenance Work

Last updated on May 23, 2015 at 05:19:44 AM

Maintenance work on the VoIP servers continues in order to update new firmware on the VoIP phones. This work is expected to be completed by 5:00AM. Inbound and outbound more

red boxUpdate: eLion Mainteance

Last updated on May 22, 2015 at 10:56:40 AM

The completion date for this maintenance has been extended to Friday, May 29.

red boxWindows 8 Outlook 2013 users and

Last updated on May 21, 2015 at 03:42:16 PM

Due to a May 12, 2015 Microsoft patch ( for Windows 8 (and later) Outlook 2013, users who send e-mail with can no longer send more

green boxResolved: Library Service Interruption

Last updated on May 21, 2015 at 09:50:34 AM

The CAT is in read-only mode due to hardware issue beginning at 10:00 pm EDT on Wednesday, May 20th 2015. During this time searching will be available, but features more

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