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/alerts December 22 @ 11:58 am

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The most recent ITS Alerts are listed below and are also published via the ITS Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.

red boxPhishing Email Appearing to Come from ITS Service Desk

Last updated on December 22, 2014 at 11:09:06 AM

An email is circulating that appears to be coming from the IT Service Desk. (see snippet below) If the user clicks on the link it will result in their access...read more

orange boxITS Network and Voice service application maintenance

Last updated on December 18, 2014 at 03:47:56 PM

On Friday morning, January 2nd, 2015, from 5:00 AM to 7:00 AM, ITS staff will be performing maintenance, affecting various web applications. During this time, the following sites and functions...read more

red boxMeeting@PennState (Adobe Connect) scheduled Maintenance on 12/22/2014

Last updated on December 18, 2014 at 01:54:20 PM

On 12/22/2014, during the 5am-7am maintenance window, we will be upgrading Adobe Connect to a new version (9.3.1). You can see some of the version changes in the release notes:...read more

orange boxUpdate: AIS System Outages during Holiday Break

Last updated on December 18, 2014 at 08:52:30 AM

Noted below are AIS system outages that will occur during the Holiday break: IBIS (Integrated Business Information System), Faculty eLion and FIT will not be available from 12:00 PM December...read more

green boxResolved: Undergraduate Admissions Imaging Service

Last updated on December 18, 2014 at 08:15:43 AM

We are currently experiencing a problem with the Undergraduate Admissions Document Imaging Service. Staff are working to resolve the issue as soon as possible. We apologize for any inconvenience this...read more

red boxWinter Break Holiday Schedule Changes

Last updated on December 17, 2014 at 04:46:48 PM

Schedule changes and information pertaining to Information Technology Services (ITS) during the holiday have been posted at http://its.psu.edu/about/holiday-schedule-changes.

green boxResolved: ITS wireless service - service degradation

Last updated on December 16, 2014 at 06:49:33 PM

At 5:00 PM the primary radius authentication server experienced problems that caused it to be unable to process authentication requests. At 6:20 PM these problems were resolved, and authentication to...read more

green boxPenn State University Park: Voice Services Maintenance in multiple Buildings

Last updated on December 16, 2014 at 04:45:44 PM

On Thursday morning, December 18, 2014, from 5:00 AM to 7:00 AM, ITS staff will be migrating VoIP services in 20 buildings to new hardware. During this time, VoIP services...read more

green boxResolved: Penn State Dickinson

Last updated on December 16, 2014 at 02:41:31 PM

Penn State Dickinson staff have informed us that as of 10AM this morning the inbound phone call issues at have been resolved.

green boxResolved: Imaging V10 (Consolidated) System Upgrade - December 12, 2014

Last updated on December 15, 2014 at 09:46:47 AM

AIS will be performing maintenance on the Imaging V10 (Consolidated) System which will require an extended maintenance window. The maintenance will begin at 10:00 PM on Friday, December 12th. The...read more

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