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ITS Alert - Resolved: WebAccess service degraded

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Resolved: WebAccess service degraded

Last updated on October 6, 2009 at 5:53AM

Update on October 6, 2009 at 5:53AM

The fourth (and last) server was upgraded by 05:33.

Update on October 1, 2009 at 3:31PM

The upgrade of the fourth server is scheduled for Tuesday, 10/6, during the maintenance window.

Update on September 22, 2009 at 10:54AM

The delays in upgrading the fourth server are due to getting new equipment into the offsite location.

Update on September 16, 2009 at 5:37AM

The upgrade of the third server was completed by 05:15.

Update on September 14, 2009 at 4:20PM

The third server upgrade is scheduled for Wednesday, 9/16, during the maintenance window.

Update on September 14, 2009 at 5:32AM

The second server update was completed by 05:15.

Update on September 11, 2009 at 3:43PM

The second (of four) servers is scheduled for Monday, 9/14, during the maintenance window.

Update on September 11, 2009 at 5:42AM

The first server upgrade was completed as of 05:20.

Original Alert

The WebAccess service experienced a high load which caused delays in authenticating through it.

To alleviate this problem, the WebAccess login servers will be upgraded to faster hardware. The first server is scheduled for the upgrade on Friday, 9/11, during the maintenance window.

This alert will be updated with the status of the upgrades without emailing it: view it on the Alerts web site for the status of the upgrades.

For more information, please contact ITS HelpDesk (helpdesk@psu.edu).


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