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ITS Alert - Resolved: PASS Gateways Slowness

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Resolved: PASS Gateways Slowness

Last updated on December 5, 2012 at 5:12PM

At 2:30 PM users of PASS Gateways (win.pass.psu.edu, smb.pass.psu.edu, and cifs.pass.psu.edu) may have experienced slowness or an inability to connect to the service. The issue is expected to resolve itself as time progresses. ITS staff estimate that the degradation in service was caused due to the typical end of the semester user traffic flow.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    PASS File Service
  • Locations affected:
    All locations
  • Began on:
    December 5, 2012 at 2:30PM
  • Issue Resolved:
    December 5, 2012 at 5:12PM