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ITS Alert - Resolved: Meeting@PennState service connection problems Jan. 4th, 2013

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Resolved: Meeting@PennState service connection problems Jan. 4th, 2013

Last updated on January 4, 2013 at 12:32PM

Update on January 4, 2013 at 12:32PM

The servers have been rebooted and the issues seem to have been resolved.

Update on January 4, 2013 at 10:30AM

The solution to this problem requires a reboot of the Meeting@PennState servers. This will interrupt connected meetings temporarily.

We plan to reboot the servers at noon today to fix the problem. This seems like a good time when there will not be many people in meetings.

If you have a meeting you were planning to start at noon, please consider starting it around 12:30.

Original Alert

At 8:00am today Adobe Connect was having connection problems. End users may have problems entering meetings and/or viewing recordings.

We are in contact with the vendor to solve this problem.

We apologize for any inconvenience and will have the service operating properly soon.

Please watch this alert for further updates as they become available.

For more information, please contact Meeting@PennState admins (meeting@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Meeting@PennState
  • Locations affected:
    All locations
  • Began on:
    January 4, 2013 at 8:00AM
  • Issue Resolved:
    January 4, 2013 at 12:22PM