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ITS Alert - Resolved: Upgrade to Friends of Penn State (FPS) Service


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Resolved: Upgrade to Friends of Penn State (FPS) Service

Last updated on February 15, 2013 at 7:52AM

Update on February 15, 2013 at 7:52AM

The FPS service is restored. Some issues with DIMC have been reported and are being investigated.

Update on February 5, 2013 at 11:57AM

The time period for upgrading the FPS service has been altered to better suit the workflow of FPS users. The upgrade process will now begin on Friday, 15 February, at 2:00 AM, with an estimated conclusion time of 7:00 AM.

Also, it should be noted that authentication for current FPS accounts is not expected to be functional during the implementation period as previously thought. ITS staff is continuing to investigate possible a solution to this issue.

Original Alert

Upgrades will be made to the Friends of Penn State (FPS) service on Thursday, 14 February, to fix known issues and improve overall performance. Procedures for the upgrade will begin at 5:00 AM and are expected to be concluded by 10:00 AM.

During the upgrade period, no new accounts can be established and updates to accounts will not be accepted. However, authentication for current FPS accounts will continue to function as normal.

Users may experience brief system outages while the upgrade process is taking place.

For more information please contact the IT Service Desk.

For more information, please contact IT Service Desk (

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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Friends of Penn State (FPS)
  • Locations affected:
    All locations
  • Began on:
    February 15, 2013 at 2:00AM
  • Issue Resolved:
    February 15, 2013 at 7:00AM