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ITS Alert - Resolved: Webaccess Slowness

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Resolved: Webaccess Slowness

Last updated on March 28, 2013 at 3:34PM

Update on March 28, 2013 at 3:34PM

The offending client was identified and blocked around 1:30pm this afternoon. WebAccess is now responding as expected.

Original Alert

WebAccess is experiencing a degradation in service. The slowness began around 11:55 a.m. today. ITS is investigating the cause of the problem. More information will be posted as it becomes available.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Miscellaneous
    Webaccess
  • Locations affected:
    All locations
  • Began on:
    March 28, 2013 at 11:57AM
  • Issue Resolved:
    March 28, 2013 at 1:30PM