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Resolved: Resolved:

Last updated on May 1, 2013 at 11:38AM

Update on May 1, 2013 at 11:37AM

Today at 10:11, started experiencing problems with establishing new connections for IMAP and POP protocols. It was determined that the hardware module that does the encryption (SSL) was not allowing new connections. Any existing connections were functioning properly. The module was reset and as of 10:43, was accepting new connections.

Original Alert

POP and IMAP connections to the mail server are failing: staff are working on the problem.

WebMail and UCS are not affected.

For more information, please contact IT Service Desk (

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