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ITS Alert - Resolved: UCS Slowness


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Resolved: UCS Slowness

Last updated on May 16, 2013 at 4:44PM

Update on May 16, 2013 at 4:44PM

We believe that all issues on UCS have been resolved at this time. Java memory issues were resolved yesterday on UCS9 ,and the disk problems were resolved today on UCS8.

Update on May 16, 2013 at 12:59PM

UCS is experiencing underlying disk issues on one of the mailstores, all available resources are working on resolving the problem.

Update on May 15, 2013 at 12:04PM

We are continuing to experience occasional slowness. We are working on the issue at this time.

Update on May 14, 2013 at 3:40PM

Performance has returned to normal. ITS is currently investigating the cause with the vendor. This alert will be resolved when the cause is definitively found.

Original Alert

UCS is experiencing performance issued. All available resources are working on resolving the problem. The servers are responding, but some users may notice some slowness. No e-mail is being lost. As more information is available, this ticket will be updated.

For more information, please contact IT Service Desk (

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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
  • Locations affected:
    All locations
  • Began on:
    May 14, 2013 at 2:15PM
  • Issue Resolved:
    May 16, 2013 at 4:40PM