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ITS Alert - Resolved: Emergency update to stayconnected.psu.edu

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Resolved: Emergency update to stayconnected.psu.edu

Last updated on July 9, 2013 at 3:54PM

Update on July 9, 2013 at 3:54PM

Maintenance was successful and all testing indicates that the service is working as expected.

Original Alert

Today, July 9, at 3:30 p.m., Information Technology Services (ITS) will be performing an emergency update to the stayconnected.psu.edu service that will take approximately 20 seconds.

The impact will only be realized by those using the Digital Identity Management Center (DIMC) and anyone trying to log into their Friends of Penn State (FPS) Account during the same 20 seconds the update is taking place.

The issue being corrected was caused by having the num_part in the ITSEA_MIGRATION CACTUS (Central Accounts Coordination Tracking of User Services) table set to NULL for a number of users.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Unscheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    July 9, 2013 at 3:30PM
  • Issue Resolved:
    July 9, 2013 at 3:38PM