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ITS Alert - Resolved: ITS Secure Certificates issuance degradation

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Resolved: ITS Secure Certificates issuance degradation

Last updated on August 27, 2013 at 9:34AM

Update on August 27, 2013 at 9:34AM

The CA web portal has been stable for a few days and certificate requests are being processed in a timely fashion. We will continue to monitor the web portal for issues resulting from the recent instability.

Original Alert

Due to instability with the CA web portal, certificate requests via the Secure Certificates service are experiencing delays. Certificate requests will be processed as the portal becomes available. Certificates that have already been issued are not affected. This alert will be updated when the instabilities have been corrected.

For more information, please contact Secure Certificates Support (certificates@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    ITS Secure Certificates
  • Locations affected:
    All locations
  • Began on:
    August 21, 2013 at 2:38PM
  • Issue Resolved:
    August 27, 2013 at 9:31AM