Penn State shield
Skip to content Skip to search


ITS Alert - Resolved: WebAccess Slowness


ITS Alerts by Date

ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: WebAccess Slowness

Last updated on September 9, 2013 at 3:37PM

Update on September 9, 2013 at 3:37PM

Around 3:13pm WebAccess started working normally. Staff are still determining what caused WebAccess to go into a degraded state.

Update on September 9, 2013 at 2:08PM

Staff are still investigating what is causing WebAccess to respond slower than normal. It may take users up to 1 minute to load some WebAccess sites.

Original Alert

WebAccess is responding slower than normal, staff are investigating.

For more information, please contact IT Service Desk (

Back to ITS Alerts

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Web Services
  • Locations affected:
    All locations
  • Began on:
    September 9, 2013 at 12:10PM
  • Issue Resolved:
    September 9, 2013 at 3:13PM