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ITS Alert - Resolved: WebAccess Slowness

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Resolved: WebAccess Slowness

Last updated on September 9, 2013 at 3:37PM

Update on September 9, 2013 at 3:37PM

Around 3:13pm WebAccess started working normally. Staff are still determining what caused WebAccess to go into a degraded state.

Update on September 9, 2013 at 2:08PM

Staff are still investigating what is causing WebAccess to respond slower than normal. It may take users up to 1 minute to load some WebAccess sites.

Original Alert

WebAccess is responding slower than normal, staff are investigating.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    ANGEL
    Web Services
    WebMail
  • Locations affected:
    All locations
  • Began on:
    September 9, 2013 at 12:10PM
  • Issue Resolved:
    September 9, 2013 at 3:13PM