Penn State shield
Skip to content Skip to search


ITS Alert - Resolved: problem


ITS Alerts by Date

ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: problem

Last updated on September 17, 2013 at 6:30PM

Update on September 17, 2013 at 6:30PM

The problem has subsided by 5:23 p.m. ITS staff continue to investigate the root cause, however probable causes have been isolated.

Original Alert

ITS staff is looking into a problem with the service that started around 5pm.
Users may experience timeout errors or unusual 403 errors.

For more information, please contact IT Service Desk (

Back to ITS Alerts

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Web Services
  • Locations affected:
    All locations
  • Began on:
    September 17, 2013 at 5:00PM
  • Issue Resolved:
    September 17, 2013 at 5:23PM