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ITS Alert - Resolved: PASS NFS Gateway service problem

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Resolved: PASS NFS Gateway service problem

Last updated on September 19, 2013 at 6:47AM

Update on September 19, 2013 at 6:47AM

All work was completed by 6:45. Users may have to remount PASS since the work has been completed to the NFS gateway.

Original Alert

From about 10:35 a.m. to 12:30 p.m. today, one of the backend servers for the PASS NFS Gateway service was giving users errors such as permission denied. It was restarted to correct the problem. Some users may need to remount to correct any "Stale NFS File Handle" errors.

As a preventative maintenance, another backend PASS NFS Gateway server will be restarted during tomorrow's maintenance window. Users who keep NFS mounted through the maintenance window may need to remount if any "Stale NFS File Handle" errors occur.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    PASS File Service
  • Locations affected:
    All locations
  • Issue Resolved:
    September 19, 2013 at 6:47AM