Last updated on November 6, 2013 at 3:44PM
ITS is in the process of e-mailing all affected users today instructing them where to locate their restored e-mail messages. All mail was fully restored on October 29, and the restore verification was completed on November 5.
ITS staff continue restoring messages for the small number of users affected by this issue.
An e-mail maintenance script caused e-mail messages older than September 27, 2013 to be inadvertently removed from a small number of IMAP user's inboxes. Only a small number of IMAP users were affected by this error.
Corrective measures are being taken to restore all missing messages. Preventative measures have since been instituted to ensure a similar occurrence from transpiring again.
For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).