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ITS Alert - Resolved: eLion Rapid Refund experiencing problems for Parents

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Resolved: eLion Rapid Refund experiencing problems for Parents

Last updated on November 14, 2013 at 8:10AM

Parents using an FPS account to try to apply for Bursar rapid refund are having issues. The issue has been identified and will be corrected tomorrow morning (November 14, 2013).

Parents who have a Penn State access account associated with a student will still be able to apply for their refund.

For more information, please contact AIS Support (ais-support@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Locations affected:
    All locations
  • Began on:
    November 13, 2013 at 2:00PM
  • Issue Resolved:
    November 14, 2013 at 8:10AM