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ITS Alert - Resolved: Hardware Move - Multiple Services Unavailable - January 9, 2014

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Resolved: Hardware Move - Multiple Services Unavailable - January 9, 2014

Last updated on January 9, 2014 at 8:35AM

Update on January 9, 2014 at 8:35AM

ITS Anonymous FTP Service ( ftp.aset.psu.edu ) was brought back online at 8:28am.

Update on January 9, 2014 at 7:40AM

Event Calendars at Penn State ( http://events.psu.edu ) was successfully brought back online at 7:28am.
ITS Vacation E-mail auto-reply Service ( available via https://www.work.psu.edu/ ) was available at 7:34am.
ITS Anonymous FTP Service ( ftp.aset.psu.edu ) is still not available and is expected to be brought back online shortly. When this service is available, we will update this alert.

Original Alert

On Thursday, January 9, 2014, during the regularly scheduled maintenance window (5:00-7:00 a.m.), Information Technology Services (ITS) will move hardware from one location to another, affecting the following services:

- Event Calendars at Penn State ( http://events.psu.edu )
- ITS Vacation E-mail auto-reply Service ( available via https://www.work.psu.edu/ )
- ITS Anonymous FTP Service ( ftp.aset.psu.edu )

Services mentioned above will not be available while maintenance is performed. It is anticipated that affected services be restored by 7:00 a.m.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    January 9, 2014 at 7:31AM
  • Issue Resolved:
    January 9, 2014 at 8:28AM