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ITS Alert - Resolved: Identity Finder License - Expiration Message May Display

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Resolved: Identity Finder License - Expiration Message May Display

Last updated on February 11, 2014 at 2:21PM

The University’s license for Identity Finder expires February 1. The license has been renewed and will update automatically across all users’ computers where Identity Finder is installed and connected to the Enterprise Console. For the majority of users, this means no action will be required.

Because automatic updates to Identity Finder installations occur only periodically, some users may experience a brief delay in receiving their updated license. As a result, those users may see an expiration message when Identity Finder is launched. Those users will also be unable to perform any scans until the license has updated. Once the license has successfully updated on a user’s computer, no further expiration messages will display for the user and he or she will be able to resume regular scans.

The limited number of faculty users who have “stand alone” Identify Finder installations (those that do not connect to the Enterprise Console) earlier than version 7 will need to download the latest version of Identity Finder to receive an update to the license.

Identity Finder users who have questions or need assistance are encouraged to contact their unit IT support staff.


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Impact Information

  • Incident Type:
    General Information
  • Services affected:
    Indentity Finder
  • Locations affected:
    All locations
  • Began on:
    January 30, 2014 at 8:00AM
  • Issue Resolved:
    February 11, 2014 at 2:21PM