Penn State shield
Skip to content Skip to search

Headlines

ITS Alert - Update: Centrex Phone Five-digit Dialing to End at University Park

/alerts

ITS Alerts by Date


ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Update: Centrex Phone Five-digit Dialing to End at University Park

Last updated on April 28, 2014 at 11:31AM

Update on April 28, 2014 at 11:31AM

Update
The project will begin on Wednesday 4/30 and continue through the next couple weeks. Keep in mind that Penn State employees who use Centrex phones will need to dial “8” plus a seven-digit phone number for all calls and faxes to other University Park numbers (the same as making an off-campus call).

Update on March 5, 2014 at 12:57PM

Notice of delay to the planned change affecting Centrex phones and facsimile (fax) machines:

The voice service change scheduled for March 3 has been delayed by the service vendor. A revised timeline for the change will be made available as soon as it is received.

Original Alert

Beginning March 3, five-digit phone dialing will no longer be supported for Centrex phones at University Park. Due to an initiative to modernize Penn State’s decades old telephone infrastructure, Penn State employees who use Centrex phones will need to dial “8” plus a seven-digit phone number for all calls and faxes to other University Park numbers (the same as making an off-campus call).

Though Centrex users will need to change their daily dialing habits, local, domestic, international, and 9-1-1 emergency dialing will not be affected. Employees who use Cisco Voice over Internet Protocol phones can continue to dial five-digit extensions.

For help or questions, employees should contact the IT Service Desk at 8-865-4357 or itservicedesk.psu.edu.

For more information, please contact Network Operations Center (814-865-4662).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Service Phaseout or Discontinuation
  • Services affected:
    Phone service
  • Locations affected:
    University Park
  • Start time:
    February 3, 2014 at 12:56PM
  • Estimated resolution time:
    ASAP