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ITS Alert - Resolved: Hardware Failure

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Resolved: Hardware Failure

Last updated on February 10, 2014 at 4:00PM

Update on February 10, 2014 at 4:00PM

No further interruptions were experienced, and the underlying hardware issue was identified and resolved.

Original Alert

From 1:05pm - 1:20pm today, a piece of production hardware experienced a failure. ITS is investigating the cause of the failure.

At this time, the only production service affected was the University Collaboration Suite (UCS). This was a hardware issue, not software.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    February 10, 2014 at 1:05PM
  • Issue Resolved:
    February 10, 2014 at 1:30PM