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ITS Alert - Resolved: WebMail Slowness

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Resolved: WebMail Slowness

Last updated on February 24, 2014 at 9:29AM

Update on February 24, 2014 at 9:29AM

All hardware changes were completed by 7:35am on Friday, February 21.

Update on February 19, 2014 at 12:54PM

WebMail began working as expected around 4:30pm yesterday, February 18. Overnight staff made hardware changes to servers that support WebMail to make sure that this doesn\'t happen again. Additional hardware changes will be made tonight and tomorrow night.

Original Alert

Beginning around 11:30am today, WebMail started is experiencing slowness. Staff are investigating the cause and working on resolving the situation.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    WebMail
  • Locations affected:
    All locations
  • Began on:
    February 18, 2014 at 11:30AM
  • Issue Resolved:
    February 21, 2014 at 7:35AM