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IT Alert - Resolved: ANGEL Webaccess Authentication issue

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Resolved: ANGEL Webaccess Authentication issue

Last updated on February 25, 2014 at 4:39PM

Update on February 25, 2014 at 4:39PM

Beginning around 9:45am one of the WebAccess servers had a high load. The problem cleared itself up and normal operation resumed around 10:30am.

Original Alert

ANGEL is currently experiencing slow WebAccess authentication. ITS is aware of the problem and is investigating.

For more information, please contact ANGEL Support (angelsupport@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    ANGEL
  • Locations affected:
    All locations
  • Began on:
    February 25, 2014 at 9:45AM
  • Issue Resolved:
    February 25, 2014 at 10:30AM