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ITS Alert - Resolved: Wireless and Virtual Private Network (VPN) Authentication Issue

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Resolved: Wireless and Virtual Private Network (VPN) Authentication Issue

Last updated on March 17, 2014 at 1:38PM

Between 12:02pm and 12:45pm today, some users began experiencing Wireless and Virtual Private Network (VPN) authentication issues in certain areas across all Penn State campuses. The affected Radius server was accepting new connections but not responding and the back up server was responding slowly to requests. At 12:45pm, staff restarted the server and is now performing as expected.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Wireless and Virtual Private Network (VPN)
  • Locations affected:
    All locations
  • Began on:
    March 17, 2014 at 12:02PM
  • Issue Resolved:
    March 17, 2014 at 12:45PM