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ITS Alert - Resolved: Box is currently experiencing \"Sorry we can’t access that page.\"

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Resolved: Box is currently experiencing \"Sorry we can’t access that page.\"

Last updated on August 1, 2014 at 7:44AM

Update on August 1, 2014 at 7:44AM

Resolved. ​As of 10:50 PM 7/31/14 all issues with the Box service were resolved.

Original Alert

Box is currently experiencing a technical issue. The initial description of the issue is as follows:

As of 6:45 pm PDT, Box is down for all services. Customers
​may see this in their browser: "Sorry we can’t access that page."

Our engineers are actively working towards a resolution. We will inform you as soon as we have more information on this issue and a projected time to resolution.

Updates are also available at
​​
status.box.com
​​


Thank you for your patience.

David Ginsburg
Senior Director of Support

For more information, please contact ITServicedesk (ITServicedesk@psu.edu).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Box
  • Locations affected:
    All locations
  • Began on:
    July 31, 2014 at 9:45PM
  • Issue Resolved:
    July 31, 2014 at 10:50PM