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ITS Alert - Resolved: Access Account Authentication Server Maintenance - August 8, 2014

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Resolved: Access Account Authentication Server Maintenance - August 8, 2014

Last updated on August 11, 2014 at 10:55AM

Beginning Friday, August 8, 2014, after 6:00 p.m. and continuing until 5:00 a.m. Monday, August 11, 2014, Information Technology Services (ITS) will perform routine maintenance on the Access Account authentication servers. During this time password changes (https://www.work.psu.edu/password/) may take up to two hours to complete. Users may wish to avoid password changes during this maintenance period. Alternatively, if you choose to change your password this weekend, the changes will be queued and should be processed within two hours. The old password will continue to work until the changes are processed.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    August 8, 2014 at 6:00PM
  • Issue Resolved:
    August 9, 2014 at 11:15PM