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ITS Alert - Resolved: Scheduled Power Shutdown at Telecommunications Building

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Resolved: Scheduled Power Shutdown at Telecommunications Building

Last updated on August 21, 2014 at 8:02AM

Update on August 21, 2014 at 8:02AM

The electrical shutdown in the Telecommunications Building has been completed this morning and affected University services have been restored. ITS staff began powering down equipment around 12:45 AM and the power was restored by 1:30 AM. ITS staff began to power on equipment at that time; most services were restored by 2:00 AM. We experienced hardware failure on 2 router cards upon restoring power, and staff worked to replace those cards - that work was completed between 2:30 AM and 7:00 AM.

Original Alert

OPP has scheduled an electrical services shutdown at the Telecommunications Building on Thursday, August 21st. Immediately prior to the shutdown, ITS staff will power down the equipment that will be affected, starting shortly after 12:00 AM (midnight) on Thursday morning. Upon power being restored, expected to be shortly after 1:00 AM, ITS staff will bring equipment online and ensuring services are restored. Services are expected to return by 2:00 AM.

During the 12:00 AM - 2:00 AM timeframe, there will be a disruption in the following services:

- Network, Video, and voice communications between University Park and all campuses, and other University locations.
- Voice and Network (wired and wireless) services at University Park - multiple buildings.
- UEN (backbone) customers without Redundant Backbone service, connecting to Telecom1, Telecom6, and Telecom9 routers. You can search by Campus and Building to see which router your department's network is connected to at https://stats.tns.its.psu.edu/statistics/statseeker/.

Internet connectivity will be available for backbone customers at University Park who connect to a router not mentioned above, or utilize the Redundant Backbone service.

For more information, please contact Network Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Network
    Phone service
  • Locations affected:
    All locations
  • Began on:
    August 21, 2014 at 12:00AM
  • Issue Resolved:
    August 21, 2014 at 7:00AM