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IT Alert - Resolved: Problem with logging into Box from Apple iPad with iOS 8

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Resolved: Problem with logging into Box from Apple iPad with iOS 8

Last updated on October 2, 2014 at 1:32PM

Update on October 2, 2014 at 1:32PM

iOS 8 Box app. v3.4.1 update has been released to address this issue. Currently available in the App store.

Original Alert

Logging into Box from Apple iPad with iOS 8 is giving a Shibboleth (WebAccess) "Error Message: Error decoding Auth. request message.

For more information, please contact ITServicedesk (ITServicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Box
  • Locations affected:
    All locations
  • Began on:
    September 22, 2014 at 9:14AM
  • Issue Resolved:
    October 2, 2014 at 1:28PM