People | PSU | Departments
Skip to contentSkip to search

NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Turnitin: Avoid Submitting Documents via Google Drive

/alerts

IT Alerts by Date


Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: Turnitin: Avoid Submitting Documents via Google Drive

Last updated on May 1, 2015 at 12:12PM

On April 14, 2015 Turnitin annnounced that students submitting documents to Turnitin via Google Drive may encounter a submission error.

“Turnitin is aware of a possible issue submitting documents to Turnitin via Google Drive™ online storage service. Users attempting to submit via Google Drive™ may experience an error 400, or other type of error screen. We believe this may be caused by some back-end changes made by Google which conflicts with the current integration process. Our engineering team is working to resolve the issue. Please check the following URL for updates: http://go.turnitin.com/e/45292/VNSZUT/99vbg/346785143

In the meantime, please use an alternate submission option. We apologize for any inconvenience this may cause.”

For more information, please contact Turnitin Help Desk (turnitin@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    General Information
  • Services affected:
    Turnitin
  • Locations affected:
    All locations
  • Began on:
    April 15, 2015 at 7:53AM
  • Issue Resolved:
    May 1, 2015 at 12:12PM