People | PSU | Departments
Skip to contentSkip to search

NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: PSUAlert Web Interface Experiencing Issues

/alerts

IT Alerts by Date


Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: PSUAlert Web Interface Experiencing Issues

Last updated on May 4, 2015 at 11:28AM

Update on May 4, 2015 at 11:28AM

The outage was due to an expired credential. The service has returned to normal operation.

Original Alert

The PSUAlert web interface (psualert.psu.edu) is experiencing an unexpected issue for users logging in to the web interface. The impact for users includes changes to alert settings can't be completed at this time. This is only an issue for changing settings for the PSUAlert service and does not impact other functionality for the PSUAlert service. The issue was reported at 8:22AM. ITS technical personnel are working on the problem at this time.

For more information, please contact the IT Service Desk (ITServiceDesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    PSUAlert
  • Locations affected:
    All locations
  • Began on:
    May 4, 2015 at 8:22AM
  • Issue Resolved:
    May 4, 2015 at 10:20AM