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IT Alert - Resolved: University Support Building 2 UPS maintenance work

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Resolved: University Support Building 2 UPS maintenance work

Last updated on August 11, 2015 at 9:11AM

Update on August 11, 2015 at 9:11AM

Liebert techs have identified the problem and fixed the issue with the UPS.

The UPS is up and on line at this time OPP tech is coming onsite to transfer the power from generator power to utility power.

Update on August 11, 2015 at 7:39AM

UPDATE:

The parts have arrived and the vendor is currently working on the UPS unit at this time the generator is still providing power to USB2.

Update on August 11, 2015 at 1:05AM

The University Support building two is currently running on generator power. The UPS vendor was onsite replacing capacitors on the UPS unit on change ID number CHG0032955. The work was completed and the vendor tried bringing the UPS back online, but encounter issues. At this time the building power is being supplied by the generator. If the generator would fail this will cause an network outage at USB2. The Vendor has parts on the way and will have the UPS back online when parts arrive.

The vendor has confirmed that the parts will arrive around 7:30AM on 8/11/2015. USB2 building will be running on generator power until the UPS is operational

Original Alert

The University Support building two is currently running on generator power. The UPS vendor was onsite replacing capacitors on the UPS unit on change ID number CHG0032955. The work was completed and the vendor tried bringing the UPS back online, but encounter issues. At this time the building power is being supplied by the generator. If the generator would fail this will cause an network outage at USB2. The Vendor has parts on the way and will have the UPS back online when parts arrive.


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Impact Information

  • Incident Type:
    General Information
  • Services affected:
    Network
    Phone service
  • Locations affected:
    University Park
  • Began on:
    August 11, 2015 at 12:33AM
  • Issue Resolved:
    August 11, 2015 at 9:11AM