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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Android OS 5 and higher issue connecting to email.psu.edu

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Resolved: Android OS 5 and higher issue connecting to email.psu.edu

Last updated on May 18, 2016 at 11:03AM

Update on May 18, 2016 at 11:01AM

This was resolved with the changes from http://alerts.its.psu.edu/alert-4092.

Original Alert

ITS is aware that Android phones using OS version 5 and greater are experiencing problems connecting to email.psu.edu for both POP and IMAP. ITS is researching on a solution.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Miscellaneous
  • Locations affected:
    All locations
  • Began on:
    September 1, 2015 at 8:00AM
  • Issue Resolved:
    May 18, 2016 at 11:03AM