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IT Alert - Update: chat.psu.edu Certificate Change - October 22

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Update: chat.psu.edu Certificate Change - October 22

Last updated on October 21, 2015 at 12:49PM

Update on October 21, 2015 at 12:49PM

The chat.psu.edu certificate change was unsuccessful due to an incorrect key. The certificate will be updated tomorrow, Thursday, October 22, during the regularly scheduled maintenance window (5-7a.m.) No outage is expected.

This issue is now being tracked in ServiceNow: CHG0033993

Original Alert

On Tuesday, October 20, during the regularly scheduled maintenance window (5:00-7:00 a.m.), Information Technology Services (ITS) will update the chat.psu.edu certificate. The certificate is changing to SHA-2 from SHA-1. Users of chat.psu.edu should not notice a change, but if one is discovered this alert will be updated. This service may be unavailable for approximately one minute while the certificate is installed.

This issue is being tracked in ServiceNow: CHG0033908.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

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