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ITS Alert - Update: Account Expiration Change


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Update: Account Expiration Change

Last updated on January 20, 2016 at 4:12PM

Information Technology Services (ITS) will be performing WebAccess and related code change maintenance on Tuesday January 26, 2016 between 5:00 a.m. and 7:00 a.m.

Information Technology Services (ITS) changed the process and email notification for Access Account password expiration. The previous process required that passwords be changed 28 days prior to the actual expiration date. The 28 day padding has been removed and the account will now expire on the actual expiration date.

This work is being tracked in a ServiceNow change request:

For more information, please contact The IT Service Desk (

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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
  • Locations affected:
    All locations
  • Issue Resolved