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IT Alert - Resolved: PASS NFS Gateway Upgrade


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Resolved: PASS NFS Gateway Upgrade

Last updated on February 2, 2016 at 4:31PM

Update on February 2, 2016 at 4:31PM

The upgrade was not successful and we reverted back to the previous OS. The cause of the failed upgrade has to do with a compatibility issue between the OS and disk sub-system. We have not fully identified the problem at this time.

Original Alert

An upgrade to PASS NFS Gateway will be installed during the ITS Maintenance Window (5:00 - 7:00 a.m.) on Tuesday, February 2.

No outage of the service is expected, however, users may lose connectivity while the work is being completed. As a result, it is recommended that users remount PASS following the upgrade.

The change is being tracked through ServiceNow - CHG0035156.

For more information, please contact IT Service Desk (

NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    PASS File Service
  • Locations affected:
    All locations
  • Issue Resolved:
    February 2, 2016 at 4:30PM