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IT Alert - Resolved: PSU outgoing email being delays

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Resolved: PSU outgoing email being delays

Last updated on February 15, 2016 at 2:27PM

Update on February 15, 2016 at 2:27PM

As of 08:05, e-mail was being actively delivered and messages that were queued should have been received.
As of 2:30 p.m., we believe all queued messages have been delivered.

Update on February 15, 2016 at 11:51AM

As of 11:30, most of the queued mail has been delivered. We are closing this alert. This issue is being tracked in Service Now(INC0238892).

Update on February 15, 2016 at 8:34AM

As of 08:05, e-mail is being actively delivered and messages that were queued should start to arri ve.

Update on February 15, 2016 at 7:43AM

Email that is local to psu.edu such as email.psu.edu,ucs.psu.edu,hmc.psu.edu is not affected. It is just e-mail that is being forwarded to places like gmail.com, yahoo.com, hotmail.com, comcast.net, etc. that is being held.

Original Alert

Starting around 00:30 February 15, 2016 , outgoing e-mail from smtp.psu.edu, authsmtp,psu.edu, lists.psu.edu, webmail.psu.edu, forwarded mail from psu.edu, and other PSU systems is not being delivered. ITS is investigating the cause.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information