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ITS Alert - Resolved: eCommerce Degradation


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Resolved: eCommerce Degradation

Last updated on February 16, 2016 at 10:51AM

Update on February 16, 2016 at 10:51AM

As of 10:25 a.m., the eCommerce service has been restored to full functionality. Users are again able to login to the service.

The root cause of the issue is still being verified.

Update on February 16, 2016 at 9:48AM

Users are again experiencing issues when logging in to the eCommerce service. Staff members are working to resolve the issue.

Original Alert

eCommerce began to experience issues with user logins as of 8:27 a.m. Service was restored as of 9:15 a.m.

Staff members are researching the cause of the issue.

For more information, please contact AIS Support (

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