Penn State shield
Skip to content Skip to search

Headlines

ITS Alert - Resolved: Known Error impacting Wireless

/alerts

ITS Alerts by Date


ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: Known Error impacting Wireless

Last updated on February 17, 2016 at 7:55PM

Update on February 17, 2016 at 7:55PM

As of 12:45 PM today, DHCP services have been fully operational. As a result of the disruption between 10:45 AM and 12:45 PM, users were unable to connect to the PSU wireless network. In addition, some users may have experienced a disruptions on their VoIP phones and wired connections.

Since 12:45 PM, wireless users have been able to successfully connect to the PSU wireless network, and all other services are operational.

Update on February 17, 2016 at 11:52AM

After further research the issue has been determined to be a DHCP service and could affect not only Wireless but wired DHCP clients including VOIP phones. Further updates will be posted as more information becomes available.

Original Alert

An issue impacting Wireless University Wide has been brought to the attention of the IT Service Desk. Currently this issue is causing disruption to the wireless service. ITS is currently working to resolve this incident as quickly as possible.

The IT Service Desk will continue to post updates to this alert as more information becomes available.

Thank you,

The IT Service Desk

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    February 17, 2016 at 11:37AM
  • Issue Resolved:
    February 17, 2016 at 7:53PM