Penn State shield
Skip to content Skip to search

Headlines

ITS Alert - Update: Central Person Registry (CPR) Infrastructure Security Patching

/alerts

ITS Alerts by Date


ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Update: Central Person Registry (CPR) Infrastructure Security Patching

Last updated on February 22, 2016 at 7:33PM

Update on February 22, 2016 at 7:33PM

Patching will continue on additional servers on 2/23/2015.

Original Alert

On Monday, February 22, system security patches which require a system reboot will be applied to Identity Services production servers during the maintenance window.

While we will do our best to minimize the chance of a services disruption some services could experience a short outage. Services that could be affected during the maintenance window include:

--CPR web services and services relying on the CPR, such as the PSUAlert and Two-Factor Authentication (2FA) self-service interfaces: The PSUAlert service will continue to be operational for pushing alerts; however, users may experience errors when attempting change alert settings using the PSUAlert interface during the maintenance window. Similarly, the Duo Security 2FA service will continue to be operational; however, may experience errors when trying to enroll or manage devices using the 2FA interface during the maintenance window.

This work is being tracked in a ServiceNow change request, CHG0035421.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


Back to ITS Alerts

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Central Person Repository
  • Locations affected:
    All locations
  • Issue Resolved