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IT Alert - Resolved: WebAccess Maintenance

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Resolved: WebAccess Maintenance

Last updated on June 16, 2016 at 9:56AM

Update on June 16, 2016 at 9:56AM

This work has been successfully completed.

Update on June 14, 2016 at 4:38PM

The work that was scheduled for this morning has been delayed until tomorrow (Wednesday, June 15). The remainder of the work remains scheduled for the maintenance window on Thursday (June 16).

Original Alert

Information Technology Services will perform scheduled maintenance on WebAccess during the maintenance windows of June 14 and June 16. A new certificate for connect.webaccess.psu.edu will be installed.

No changes will be needed on cosign-client websites since the new certificate will be signed by the same Root CA.

No slow-down or outage of WebAccess is expected while the maintenance takes place.

The signing algorithm will be changing from SHA1 to SHA2. A similar certificate has been running on the WebAccess QA service since May of 2015.

One WebAccess server will be changed on Tuesday, June 14, during the maintenance window. If successful, then the remaining servers will be changed during the maintenance window on Thursday, June 16.

The work is being tracked on CHG0037010.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    WebAccess
  • Locations affected:
    All locations
  • Began on:
    June 14, 2016 at 5:00AM
  • Issue Resolved:
    June 16, 2016 at 9:56AM