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ITS Alert - Resolved: Network Hardware Maintenance - July 21

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Resolved: Network Hardware Maintenance - July 21

Last updated on July 20, 2016 at 12:52PM

Update on July 20, 2016 at 12:52PM

This morning ITS successfully completed 2 of 3 network hardware changes (Service Now tickets CHG0037514 and CHG0037519). ITS hoped to complete all 3 network hardware changes today, but the final hardware change (Service Now ticket CHG0037515) will now take place tomorrow, Thursday, July 21, during the maintenance window (5-7am). The following services may be impacted at various times throughout the maintenance window:

ANGEL
Batch Processing
Central ID Repository (CIDR)
Data Warehouse
Electronic Integrated Student Information System (eISIS)
eLion
eSteward
Financial Information Tool (FIT)
Generalized Interface (GI)
Integrated Business Information System (IBIS)
Integrated Student Information System (ISIS)
iTwo
Penn State Administrative Web Suite (PAWS)
WorkFlow

Original Alert

On Wednesday, July 20, during the regularly scheduled maintenance window (5-7am), ITS will be updating network hardware. The following services will be impacted at various times throughout the maintenance window:

ANGEL
Batch Processing
Business Continuity
Penn State Chat (chat.psu.edu)
Data Warehouse
Database Administration
Domain Name System (DNS)
Document Imaging
Penn State E-mail
eCommerce
Electronic Document Distribution System (eDDS)
Electronic Integrated Student Information System (eISIS)
eLion
eSteward
Financial Information Tool (FIT)
Generalized Interface (GI)
Integrated Business Information System (IBIS)
Integrated Student Information System (ISIS)
iTwo
PASS
Penn State Administrative Web Suite (PAWS)
Symantec Endpoint Protection Management (SEPM)
TrackITS
Tivoli Storage Manager (TSM)
University Backup for Infrastructure (UBI)
University Collaboration Suite (UCS)
UNIX Cluster
Virtual Email Hosting
Virtual Private Network (VPN)
Web Hosting
WebMail
WorkFlow
Windows Software Update Service (WSUS)

This change is tracking in Service Now: CHG0037514, CHG0037519, CHG0037515.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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