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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Issues accessing Comcast ISP

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Resolved: Issues accessing Comcast ISP

Last updated on July 26, 2016 at 10:36AM

Update on July 26, 2016 at 10:36AM

Please report any latency or performance problems to Comcast to the Operations center at 814-865-4662. Please reference INC0353297

Update on July 26, 2016 at 10:08AM

Traffic is now flowing to Comcast, but is currently not taking an optimal path. There may still be increased latency than what is normally expected.

Update on July 26, 2016 at 9:32AM

As of 9:30AM ITS Believes this issue should be resolved

Original Alert

ITS is aware of an issue sending data between Penn State and Comcast, and is investigating the cause.

Please reference ServiceNOW incident INC0353297

For more information, please contact Network Operations Center (814-865-4662).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    July 26, 2016 at 9:12AM
  • Issue Resolved:
    July 26, 2016 at 9:31AM