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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Wireless Authentication Degradation

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Resolved: Wireless Authentication Degradation

Last updated on September 16, 2016 at 1:54PM

From 9:49 until 10:30 some users may have experienced issues connecting to the wireless environment. The cause was one of the authentication servers, RADIUS, had stopped responding to requests. It was restarted at 10:30 and things have been working normally since. ITS is looking into why the server stopped responding. The areas that may have been affected are:

Arboretum
Computer
FarmServ
Findlay
Fleet
Hazmat
HighPressureGasLab
Housing
Laundry
PastureResearch
Procure
Salvage
SchreyerHouse
StudentHealth
USB1
Wagner
AgArena
BankOfAmerica
BlueBand
DairyBarns
Datacenter
EisenhowerAud
GreenhouseProd1
HeadhouseI
Hostetter
IM
Katz
MeatsLab
Millennium
PhysicalPlant
Shields
SwineResearch
TowerRdLand
USB2
Wagner
WWTP
Pattee
OakBldg
Cedar
Chambers
EisenhowerChapel
Ford
Forum
Keller
Kern
Mateer
Music
NittanyDepot
Oswald
Pond
Rackley
RecHall
Schultz
THEATER
Waring

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Service Degradation
  • Locations affected:
    All locations
  • Began on:
    September 16, 2016 at 9:49AM
  • Issue Resolved:
    September 16, 2016 at 10:30AM