Penn State shield
Skip to content Skip to search


ITS Alert - Resolved: Authentication service update


ITS Alerts by Date

ITS Alerts by Service

ITS Alerts by Location

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: Authentication service update

Last updated on February 12, 2017 at 11:47AM

Continuing work performed under alert-4392, the shibboleth authentication service for Penn State Access Accounts ( will undergo another change on January 4 to further improve reliability when dealing with the problem encountered with alert-4381. Users should not experience any problems while this rolling update is applied.

This change is described in Service Now under: CHG0039737

For more information, please contact IT Service Desk (

Back to ITS Alerts

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Web Services
  • Locations affected:
    All locations
  • Began on:
    January 4, 2017 at 2:00PM
  • Issue Resolved:
    January 4, 2017 at 3:25PM