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IT Alert - Resolved: Network upgrade to impact TLT services on January 14

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Resolved: Network upgrade to impact TLT services on January 14

Last updated on January 14, 2017 at 1:17PM

Update on January 14, 2017 at 1:17PM

The network upgrade was successfully completed at 5:35 am today. All network systems were verified as functioning properly.

Original Alert

During an extended maintenance window of 5:00 am - 8:00 am EST, on Saturday, January 14th, the Office of the Vice President for Information Technology (OPVIT) will be performing an upgrade to network (firewall) equipment as a result of a previous hardware failure (see http://alerts.its.psu.edu/alert-4418).

During this time, users may not have access to the following services:

* Windows/Mac lab and classroom logins
* Printing
* CLC Web pages
* Adobe Connect (Meeting@Penn State)
* SharePoint sites
* CLM
* SYSMAN
* Udrive
* Security cameras
* Compliance scanning
* Remote Applications (WebApps, Linux Cluster)
* Web files
* eTesting
* Media Commons

An update will be provided when the upgrade has been completed.

For more information, please contact DCS (dcfacilities@dc.psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    TLT Services
  • Locations affected:
    All locations
  • Began on:
    January 14, 2017 at 5:00AM
  • Issue Resolved:
    January 14, 2017 at 1:13PM