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IT Alert - Resolved: Box


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Resolved: Box

Last updated on February 6, 2017 at 2:33PM

Update on February 3, 2017 at 2:32PM

As of 2:30 PM Eastern Box reports:
\"Update - Immediate customer impact has been mitigated, although Engineering is not ready to declare an all clear. There remains a backlog of email notifications and indexing of content for search that the team is also working to address.

Original Alert

This situation apparently continues, at least through 0800 12/2/17.

Wed, Feb 1, 2017 07:40 PM PST
"Intermittent delays with Box Sync, email notification delivery, and content indexing for search
Incident Report for Box
Despite addressing the earlier issue, Box Engineers continue to investigate and remediate impact to other services including Box Sync and delayed updates, email notifications, and search indexing."

For more information, please contact IT ServiceDesk (

NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
  • Locations affected:
    All locations
  • Began on:
    February 2, 2017 at 11:10AM
  • Issue Resolved:
    February 6, 2017 at 2:33PM