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ITS Alert - Resolved: Penn State Greater Allegheny Voice Services Migration

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Resolved: Penn State Greater Allegheny Voice Services Migration

Last updated on March 20, 2017 at 7:10AM

Update on March 1, 2017 at 10:06AM

Beginning Friday, March 17th, through Sunday, March 19th, Penn State IT will be migrating Penn State Greater Allegheny Campus voice services from their existing Avaya PBX solution to Cisco Unified Communications Manager. As part of this weekend migration, inbound and outbound voice services will be briefly interrupted.

CHG0040987

Original Alert

Beginning Friday, January 13th, through Sunday, January 15th, Penn State IT will be migrating Penn State Greater Allegheny Campus voice services from their existing Avaya PBX solution to Cisco Unified Communications Manager. As part of this weekend migration, inbound and outbound voice services will be briefly interrupted.

CHG0040987

For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    Greater Allegheny
  • Began on:
    March 17, 2017 at 5:00PM
  • Issue Resolved:
    March 20, 2017 at 7:10AM