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ITS Alert - Resolved: VPN IPSec client support to be discontinued on 3/13/2017

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Resolved: VPN IPSec client support to be discontinued on 3/13/2017

Last updated on March 13, 2017 at 8:19AM

On Monday, March 13, 2017, support for the VPN IPSec client will discontinued.  Users may still access the service, but will need to use the newer client, called “AnyConnect,” to be able to connect to Penn State resources from outside the Penn State network. 

Action Required:
To download the new VPN client, speak with your IT support staff about your VPN configuration.  You can also go to https://downloads.its.psu.edu , under “Connecting to Penn State” and download and install the VPN- Virtual Private Network (AnyConnect) client for your operating system. Default connection profiles, including “ISPtoPSU” and “LIASVPN,” have already been pre-configured in the new client.
 
Resources:
For questions or feedback, contact your local IT support group or system administrator who manages your desktop environment.  You can also contact the IT Service Desk at ITServiceDesk@psu.edu.
 
Download the new client at:  https://downloads.its.psu.edu
 
Instructions for installing the new client can be found at:  http://kb.its.psu.edu/article/891

This change is being tracked in Service Now by CHG0040406.

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    VPN
  • Locations affected:
    University Park
  • Began on:
    March 13, 2017 at 7:00AM
  • Issue Resolved:
    March 13, 2017 at 8:19AM