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ITS Alert - Resolved: Penn State Wilkes Barre Voice Services Migration

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Resolved: Penn State Wilkes Barre Voice Services Migration

Last updated on April 10, 2017 at 4:30AM

Beginning Friday, April 7th at 5:00PM, through Sunday, April 9th, Penn State IT will be migrating Penn State Wilkes Barre voice services from their existing PBX solution to Cisco Unified Communications Manager. As part of this weekend migration, inbound and outbound voice services will be briefly interrupted.

Service Now Change: CHG0041497

For more information, please contact Operations Center (814-865-4662).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    Wilkes-Barre
  • Began on:
    April 7, 2017 at 5:00PM
  • Issue Resolved:
    April 10, 2017 at 4:30AM