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ITS Alert - Resolved: Voice Service Maintenance Work


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Resolved: Voice Service Maintenance Work

Last updated on April 29, 2017 at 4:46AM

Friday night April 28th beginning at 11:00PM through Saturday morning April 29th 7:00AM, Penn State IT will be adding new servers for the VoIP system that processes inbound and outbound voice calls. During this time, short periods of service degradation are expected while the work is being completed. Users may see their phones reset as part of the process.


For more information, please contact Operations Center (814-865-4662).

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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Phone service
  • Locations affected:
    All locations
  • Began on:
    April 28, 2017 at 11:00PM
  • Issue Resolved:
    April 29, 2017 at 4:46AM