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ITS Alert - Resolved: Several services are currently impacted by intermittent networking issues.

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Resolved: Several services are currently impacted by intermittent networking issues.

Last updated on May 10, 2017 at 7:17AM

Update on May 10, 2017 at 7:17AM

Working with the vendor, staff determined this was the result of a software defect. A workaround remains in place until a permanent solution can be implemented. The network remains stable and all services were restored as of 12:54 am.

Update on May 10, 2017 at 12:56AM

At this time, all impacted services have been restored. Staff continue to determine root cause.

Update on May 9, 2017 at 11:54PM

The network currently appears stable. Staff continue to recover services.

Update on May 9, 2017 at 10:55PM

Staff continue to work to recover the services. A hardware failure was found and a work around was put in place.

Update on May 9, 2017 at 10:03PM

In addition to services listed above git.psu.edu, wikispaces and m.psu.edu are also affected.

Original Alert

Currently impacted services include VMhosting, and other services such as www.psu.edu, ucs.psu.edu, LDAP, WebMail, and news.psu.edu. Users may experience intermittent responses from these services at this time.

For more information, please contact Data Center Services (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Unexpected Outage
  • Services affected:
    Network
  • Locations affected:
    University Park
  • Began on:
    May 9, 2017 at 9:48PM
  • Issue Resolved:
    May 10, 2017 at 7:06AM