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ITS Alert - Resolved: WebMail to be moved to a new load balancer - May 15

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Resolved: WebMail to be moved to a new load balancer - May 15

Last updated on May 15, 2017 at 12:05PM

Update on May 15, 2017 at 12:04PM

This move was completed successfully at 6:00 today.

Original Alert

On Monday, May 15, WebMail will be migrated to a new load balancer during the regularly scheduled maintenance window (5-7am). WebMail may be unavailable for a few minutes while the migration takes place.

During the outage period, WebMail users will not be able to send or receive e-mail. No messages will be lost as a result of the outage, and all queued messages will be sent once the migration has completed.

For more information, reference the following ServiceNow Change Request: CHG0042116

For more information, please contact IT Service Desk (ITServiceDesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    WebMail
  • Locations affected:
    All locations
  • Began on:
    May 15, 2017 at 5:00AM
  • Issue Resolved:
    May 15, 2017 at 12:05PM